Meeting PoliciesBefore planning your event with us, learn everything you need to know about our meeting policies at Hollywood Casino St. Louis
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QUESTIONS ABOUT YOUR EVENT? READ ON.
When it comes to planning an event, there are many bases to cover. For information on our guarantee, payment, audio/visual aids, food and beverage, security/damage, shipping and receiving and our banquet rooms, read through our policies below. If you still have questions, please give us a call at 314-770-7734.
Menu prices will be guaranteed 90 days prior to the function and may be subject to change without notice. Guaranteed number of attendees is due 96 business hours prior to the function along with full payment. Function held on Saturday, Sunday or Monday must be received by 11:00 am the preceding Tuesday.
Full payment is due 96 hours prior to function unless credit has been established. A credit application, if requested, must be received by the hotel’s accounting department, one month prior to the function. If credit has been established, full payment is due within 30 days of the function date. An advance deposit will be required. Prices quoted do not include the 21% service charge or Missouri State Sales Tax. Prices are subject to change without notice, and will not be guaranteed more than 90 days prior to any function date.
A wide variety of audio visual equipment rentals and services are available. Please place your order at least one week in advance through the Sales department.
The hotel cannot be responsible for any damage or loss to any article left in the Banquet Rooms or storage areas. All outside Security Guards provided by the guest will be subject to prior approval of Hollywood St. Louis and must show proof of possession of liability insurance. With a 3-week notice, Hollywood may provide security at an hourly rate (4 hour minimum).
SHIPPING AND RECEIVING
Packages for meetings may be delivered to Hollywood, 777 Casino Center Drive, Maryland Heights, MO 63043 no earlier than THREE business days prior to the function. The following information must be included on all packages: GROUP NAME, CONTACT NAME, DATE OF FUNCTION and attention to the Banquet Department. Any alternate arrangements are to be approved by the Sales department. Guests are responsible for return of any packages. A $150 storage fee per day will be applied on large shipments or if packages arrive prior to four days in advance of the function.
Function space is assigned by the guaranteed minimum number of guests anticipated. Our room rental fees are based upon factors pertaining to your groups’ function and revenue projections. Revisions in group programs, counts, times, dates, etc. may necessitate a revision of room rental fees and/or room assignments. Additional charges may apply if room times extend outside of contract agreements.